ONLINE RESERVATION POLICY: Bookings can be made online up to 2 days in advance. Please call the front desk to inquire about availability: 1-604-796-1000 ext. 2 open 9:00 am to 5:00 pm daily. Please be advised, all reservations require a North American cell phone number. Reservations without a North American cell phone number will not be issued a door code. CANCELLATION POLICY: We require 7-day notice prior to arrival to cancel or change your reservation. Cancellations or changes made within 7-days of your check in date, will result in a 50% charge of your first night stay. Cancellations or changes made within 24 hours of check in time, will result in 100% charge of your first night stay.